Privacy Policy

Last updated: February 20, 2026

Vouched is built on a privacy-first philosophy. We collect the minimum data necessary to prevent fraud and build trust. Nothing more.

Our Privacy Commitment

Your trust is everything to us. Vouched will never sell your personal data, share it with advertisers, or monetize it in any way beyond providing our core service. We do not use tracking cookies, run third-party analytics scripts, or embed advertising pixels. Your data exists solely to power your reputation and keep the platform safe.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and username. We also collect your zip code, which is used exclusively for fraud prevention purposes.

Session & Security Data

We collect standard session data such as IP address and user agent string to protect your account and detect unauthorized access.

Voluntary Information

You may choose to provide additional information such as transaction details, platform connections, profile photos, and evidence uploads for dispute resolution. This information is provided at your discretion.

Identity Verification

Identity verification is handled entirely by a third-party identity verification provider. Vouched does not receive, store, or have access to your identity documents, selfies, or biometric data at any point during the verification process. The only information we receive is your verification status (verified or unverified). Your sensitive identity documents never touch our servers.

How We Use Your Information

  • Fraud prevention and platform safety
  • Reputation scoring and trust level calculation
  • Facilitating transactions between users
  • Account security and session management
  • Service-related email communications

Third-Party Services

We use a limited number of third-party services to operate the platform. Data shared with each provider is the minimum necessary for the service to function:

  • Payment processor: handles subscriptions and billing
  • Identity verification provider: verifies user identity (see above)
  • Email delivery provider: sends transactional emails
  • Shipping verification service: confirms delivery of shipped items
  • Cloud hosting provider: hosts and serves the application

What We Do NOT Do

  • Sell your personal data to anyone, ever
  • Share your information with advertisers
  • Use tracking or advertising cookies
  • Run third-party analytics or pixel trackers
  • Monetize your data in any way beyond providing our core service

Data Security

We implement industry-standard security measures to protect your data, including encrypted data transmission over HTTPS, secure session management, and encrypted data storage. We regularly review our security practices to ensure your information remains protected.

Data Retention & Deletion

We retain your account data for as long as your account is active. You may request deletion of your account and associated personal data at any time by contacting us. Upon deletion, your personal information will be removed from our systems. Certain anonymized data related to completed transactions may be retained for fraud prevention and platform integrity purposes.

Cookies

Vouched uses only essential session cookies required to keep you signed in and maintain your session security. We do not use tracking cookies, advertising cookies, or any third-party cookie-based analytics.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise any of these rights, please reach out through our contact page.

Changes to This Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you via email or through a prominent notice on the platform. We encourage you to review this page periodically for the latest information.

Contact

If you have any questions about this privacy policy or how we handle your data, please visit our contact page.